IETM Development
Interactive Electronic Technical Manuals (IETM) are growing in popularity as their enabling technology matures and expands. Traditional page-based technical publications have served effectively for centuries and in many instances continue to be sufficient and effective for their intended purpose, but with the advent of computer and Web-based technologies the methodology of communication is fundamentally changing.
One of the most beneficial aspects of IETMs is the rapid accessibility of specific information to the user. Instead of having to visually scan through pages of indexes, perhaps spanning multiple volumes of technical support data in order to find the pertinent information required, the technician can, by use of a few queries or drill down menus reach that vital information almost instantaneously.
IETMs can be based upon a variety of formats, PDF, XML, SGML, etc… and can be highly proprietary in their organization, and presentation.
In addition, IETMs can integrate other functionality such as Video Maintenance Procedures, or Training Videos, links to external databases and Web resources all of which enhance their effectiveness in supporting the end-user.
With our extensive experience in the development of technical data, innovation and our philosophy of the practical application of technology, you can be assured that the IETM product HKA develops for your needs will out perform your expectations without unnecessarily burdening you with technological complexity and cost.
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