The purpose of the HKA Resource Center is to make available articles of interest, insight and guidance regarding various aspects of documentation development.
White Paper Articles
Business and Technical Documentation Development
From a Documentation Centric Perspective
This article discusses how all aspects of business, both administrative and technical, relate to the need for documentation development. Regardless of the type of documentation or the subject matter, data must be presented in a manner that is understandable for it to be useful.
How To Determine Whether to Outsource Documentation Support ServicesThe idea of outsourcing for technical documentation support services can be daunting, but armed with answers to the following questions the decision can be much more easily made with confidence.
How To Plan For The Success of a Documentation Development ProjectWhen contemplating the initiation of a Documentation Development Project many factors which directly impact its potential success or failure must be addressed.
Case Studies
The Development of Technical and Business Documentation
This case study relates how a growing company grew to rely on and benefit from the quality services of HKA, starting with a specific requirement which then expanded into support in a varies of disciplines.