Executive Letter
Harry Kahn Associates, Inc. is dedicated to providing high-quality, customized technical documentation support services to Government and Commercial industry.
We keep pace with technology to meet our customer's needs and expectations through the timely, accurate and cost-effective delivery of state-of-the-art products and professional services.
We strive to achieve excellence through a team approach, partnering with our customers to meet their organizational goals while providing our employees with continual opportunities for career advancement.
Since 2001, HKA’s management system has been independently and continuously
audited and confirmed as being in conformity with ISO 9001:2000 via the
certification body QAS-International. Our certificate number is A1302US.
This certification includes all processes that we employ in the preparation
and supply of technical and communication services. Our Quality Management
System (QMS) is formally documented and is designed to ensure continuous
quality improvement. All HKA workflow is governed by written process directives,
and specific quality responsibilities with defined controls. Our Corporate
Quality Assurance Director, charged with oversight of our QMS, keeps our
management team informed of the status of our quality and our performance
metrics.
Quality matters at HKA. We believe it is the measure of our success in providing quality technical documentation support that our clients can trust.
It is our pledge that we will strive on the behalf of our customers to consistently provide the highest quality products and services to meet their needs, on time and within budget.
| William F. Mumma – CEO | Phillip V. Perry – COO |