Harry Kahn

Is my current documentation sufficient for my end users? How can I document and control “versioning” when I sell highly customizable equipment? How do I provide manuals that are compliant with my customer’s specification? How do I standardize my vendor manuals to a generally accepted content and format spec? Is there too much “stuff” in [...]

As the Department of Defense (DoD) increases its emphasis on purchasing COTS equipment their requirement for Mil-Spec supporting documentation is also increasing. When selling equipment to the DoD, manufacturers are faced with the daunting task of ensuring that their product documentation complies with military maintenance philosophies, provisioning and specifications. Often, OEM documentation does not provide [...]